Scope is a field, not a vibe. Every engagement is scoped in writing before work starts. When staff open a matter,
its scope narrative is seeded as the first clause of the retainer the client signs — for a flat-fee product like
Northstar (estate planning) or Nautilus (the debt-collection shield), the agreement states exactly what the fee
buys, and work outside that scope takes a new or amended engagement.
The conflict check runs first. We offer every current product — Northstar, Nautilus, Nest, Nexus — and we will take
your matter if we can. Before any matter opens, we check it against every current and former matter across the whole
firm — a query, not a memory. Ethics rules may conflict us out: we cannot represent a business and an individual whose
interests are adverse to each other.
Referral, without a referral fee. When we are conflicted out, we refer you to counsel who also use the platform and
are committed to improving access to justice with our software. There are no referral fees between Neon Law and any firm
we refer cases to — the referral is the mission working, not a revenue line.
The deterministic harness and the ethics rules turn out to be the same idea: a checklist applied every time, encoded
where it cannot be skipped.